Terms and Conditions
This website is owned and operated by MIZUNOMICHI CRAFT FERMENTS. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors to purchase our products. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.
​
In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.
​
Return and refund policy
For any undamaged and unopened product, simply return it along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. In addition, please note the following products are not eligible for return: Rice Koji, Barley Koji, Awase Miso Making Kit, Rice Miso Making Kit and Barley Miso Making Kit.
​
Retention of right to change offering
We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.
​
Warranties & responsibility for products
When we receive a valid claim for a product purchased from us, we will replace the product. If we are unable to replace the product within a reasonable time, the customer will be entitled to a full refund. We will pay for shipment of replaced products to customer.
​
Ownership of intellectual property, copyrights and logos
The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, trademarks, copyrights, photographs, video and all Intellectual Property Rights related thereto, are the exclusive property of MIZUNOMICHI CRAFT FERMENTS. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publish, adapt, edit or create derivative works thereof.
​
Right to suspend or cancel user account
We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time.
​
Indemnification
You agree to indemnify and hold MIZUNOMICHI CRAFT FERMENTS harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.
​
Limitation of liability
To the maximum extent permitted by applicable law, Mizunomichi Craft Ferments assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.
​
Right to change and modify Terms
We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.
​
​Last updated: 11 January 2022
​
​